CCC-Clear Connected Communication

Clear Connected Communication (CCC) is a simple practice that many find challenging. Yet, it is a vital skill that builds winning teams, profitable businesses, strong relationships, and remarkable outcomes.

CCC is founded on integrity. It demands open, honest dialogue and requires respecting everyone regardless of their rank or authority.

CCC is not for people pleasers or those self-focused. To practice it effectively, you must genuinely want everyone to benefit and be willing to speak truthfully. CCC thrives in an environment of mutual trust.

CCC means stating facts clearly, directly, and succinctly. It always critically questions any reasoning or logic that seems inconsistent or flawed.  Practicing CCC calls for accountability and transparency in actions. It rejects blame-shifting, excuses, and denial.

Above all, CCC prioritizes listening to understand others before seeking to be understood.  It demonstrates kind confrontation—attacking problems while being kind to people.  It stays focused on solutions and possibilities, not problems or fault-finding and therefore sets the stage for collaborative problem solving and getting things done.